--- title: "Google to Microsoft Migration" canonical: "https://help.nnu.edu/space/TMR/2514027/Google%20to%20Microsoft%20Migration" format: markdown --- **All access to NNU Google accounts ended on June 30th, 2024.** Below are some additional impacts. - Chrome Profiles - If you use your NNU Profile in the Google Chrome Browser, you will no longer be able to sign in to the Chrome Browser with your nnu.edu account. If you wish to continue using Chrome and synching all Bookmarks, you can still sync Chrome to a personal Gmail account. If you prefer not to use a personal Gmail account for work-related Bookmarks and web browsing, we recommend transferring to the Microsoft Edge browser. Edge allows you to sign in with your NNU account and will also sign you into all Office 365 web applications. For help with switching to Edge, review these Microsoft support articles. [Change your default browser in Windows](https://support.microsoft.com/en-us/windows/change-your-default-browser-in-windows-020c58c6-7d77-797a-b74e-8f07946c5db6#:~:text=Select%20the%20Start%20button%2C%20and,search%20results%2C%20select%20Default%20apps.&text=Under%20Web%20browser%2C%20select%20the,Microsoft%20Edge%20or%20another%20browser.), [What's imported to Microsoft Edge](https://support.microsoft.com/en-us/microsoft-edge/what-s-imported-to-microsoft-edge-ab7d9fa1-4586-23ce-8116-e46f44987ac2#:~:text=In%20Microsoft%20Edge%2C%20go%20to,data%20you%20want%20to%20import.). It is quick and easy! - Sign-in with Google - If you sign in to 3rd party applications or websites such as Spotify and Twitter using the "Sign-in with Google" feature, you will no longer be able to do so with your nnu.edu account. For help with Google 3rd party applications, visit our IT services help page. [Changing Google Sign-in to Email and Password Log-in](https://help.nnu.edu/space/TMR/19169391/Changing+Google+Sign-in+to+Email+and+Password+Log-in). To find out what websites and accounts are linked to your Gmail, visit [Google Account Linking with third-party apps & services](https://support.google.com/accounts/answer/13864929?hl=en) - YouTube channels - If you have used your NNU Google account to create a university-related YouTube account, such as Welcome Videos for New Students, you need to take action before your NNU Google account is deleted. ***Our recommended solution is for faculty to download existing YouTube videos and upload them to Canvas Studio.*** - On your YouTube channel, click on "Your videos" - Hover your mouse over the desired video and Click on Options - Click on Download Review our articles for Microsoft 365. Follow this link, [Microsoft 365 - IT Services](https://help.nnu.edu/space/TMR/30474244/Microsoft+365), or search "365".  ## Get Acquainted With Microsoft Applications - Feel free to review Microsoft's training to familiarize yourself with the various applications we will be utilizing. Check out our help pages dedicated to [Microsoft 365](https://help.nnu.edu/space/TMR/30474244). - [Log in on Outlook](https://support.microsoft.com/en-au/office/how-to-sign-in-to-outlook-on-the-web-763fab4d-0138-4814-b450-37fc286bcb79) - Employees use your NNU email address and network password. - Students use your new email address @my.nnu.edu and your network password. - [Learn Outlook Calendar](https://support.microsoft.com/en-us/office/video-calendar-basics-ff69e5c9-3412-4e12-8b10-4943e17b156b) - [Learn OneDrive](https://support.microsoft.com/en-us/office/onedrive-video-training-1f608184-b7e6-43ca-8753-2ff679203132) document storage - [How to Use Teams Meetings](/wiki/download/attachments/2514027/Microsoft%20Teams%20Meetings%20Quick%20Start%20Guide.pdf?version=1&modificationDate=1700155944953&cacheVersion=1&api=v2) (Downloadable Guide) - [Microsoft 365 Training](https://support.microsoft.com/en-us/training) - Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, SharePoint, Teams - [Microsoft Office Downloadable Guides](https://support.microsoft.com/en-us/office/office-cheat-sheets-61abfe7b-1c43-483c-b82b-3806d80e027e) - [Microsoft Learn Educator Center](https://learn.microsoft.com/en-us/training/educator-center/product-guides/office) - [All the Microsoft 365 Apps Explained (Video)](https://www.youtube.com/watch?v=LmKUxgSIADU&ab_channel=KevinStratvert) - [Microsoft Multifactor Authentication](https://nnuitservices.atlassian.net/wiki/spaces/TMR/pages/2517309) - [When to Use OneDrive vs. Sharepoint](https://nnuitservices.atlassian.net/wiki/spaces/TMR/pages/2517627) - [Outlook for Web - Add Appointment From .ics File](https://www.matthewcanderson.com/adding-ics-in-owa/) - Microsoft Transition Quick Guides - [Outlook: Basics of Sending an Email](https://app.tango.us/app/workflow/Outlook--Basics-of-Sending-an-Email-eefea5cda4b24ddb851ea3e7756db01d) - [Outlook: Basics of Creating a Calendar Event](https://app.tango.us/app/workflow/Outlook--Basics-of-Creating-a-Calendar-Event-4f7a0f93f1a1487eb5e012db70c65230) - [Outlook: Sharing Calendars](https://app.tango.us/app/workflow/Outlook--Sharing-Calendars-1965a98b2be3418a86351eaf7cebcb9f) - [Outlook: Delegating Email Access](https://support.microsoft.com/en-au/office/allow-someone-else-to-manage-your-mail-and-calendar-41c40c04-3bd1-4d22-963a-28eafec25926) - [Outlook: Creating a NNU Email Signature](https://app.tango.us/app/workflow/Outlook--Creating-an-Signature-b0432147233a47ec9ec0bb05163a2014) - [Syncing OneDrive to Your Computer](https://support.microsoft.com/en-us/office/sync-onedrive-files-and-folders-d9262485-9bf8-4ceb-bac2-e83f68cb6a97) - Google to Microsoft Comparisons - [Comparison of Sharing in One Drive vs. Sharing in Google Drive](https://app.tango.us/app/workflow/Comparing-Sharing-a-Document-in-Google-Drive-to-OneDrive-6329606089fe4b55ab37f99fbd62807d) - [Comparison of Outlook via browser and desktop](https://support.microsoft.com/en-us/office/compare-outlook-for-pc-outlook-on-the-web-and-outlook-for-ios-android-b26a7bf5-0ac7-48ba-97af-984e0645dde5) - [How to clean up Gmail](https://app.tango.us/app/workflow/Cleaning-Up-Emails-in-Gmail--Deleting-Multiple-Messages-eaf3f62172214774926fdaf58125907d) ## Who, What, When, Where, Why? - **Staff and Faculty** - No change to the format of your email account, i.e. gwashington@nnu.edu. To prepare your account to be moved, clean out old emails. The cleaner the email, the quicker the transfer will be. Also, check your filters and labels and eliminate old ones that are no longer used. Once filters and labels are cleaned, screenshot these so you will know if they did not transfer to Outlook. A few may not since Outlook handles filters and labels a bit differently. - After the move, you can still sign into Gmail to see your account layout and copy important items to a document, but you can no longer send emails in Gmail. - If you have many filters, the migration may duplicate the emails that apply to the filter as many times as there are filters. Filters in Outlook are different than in Gmail, so Outlook handles them in this way. If you can eliminate any filters, it will keep the size of your Outlook mailbox down rather than tripling its size. Delete old Google Docs no longer needed. Again, the leaner your document space is, the faster the transfer will be. - Calendars should not be impacted during migration. - Chats will not migrate so if there is important info in your Google Chats, copy them to a document. - **Partners and Adjuncts** will be similar to employees. You will log in with your email address and the active directory password (AD). Some may need to call the Help Desk for assistance if you have never used your AD password. - **Students **will go to [login.microsoftonline.com](http://login.microsoftonline.com). The Microsoft username will be the new email address. For example, George Washington’s student email account will change to gwashington@**my.nnu.edu**. - After the transfer, there will still be an alias of gwashington@nnu.edu so you will still receive emails. Google Drive, Email, and Calendars will move. Chats will not. - **Alumni** email accounts will change to username@**my.nnu.edu, **and users will go to [login.microsoftonline.com](http://login.microsoftonline.com) to continue accessing their email. Alumni accounts will no longer use DUO for authentication and must set up Microsoft Multifactor Authentication. Click this link for instructions: [Microsoft Multifactor Authentication](https://nnuitservices.atlassian.net/wiki/spaces/TMR/pages/2517309). Microsoft licensing does not allow for OneDrive storage for Alumni accounts. Current Google Drive users are advised to move documents to a personal Google or Microsoft account. [Google Takeout](https://takeout.google.com) can be used to do this. If you only wish to transfer Google Drive content to a personal Google account, use this link: [takeout.google.com/transfer](https://takeout.google.com/transfer) > ⚠️ Google Takeout is only available for students and alumni. See “Message Board - December 18th - Google to Microsoft Transition Update” in the Updates section below. ## Updates
Important Student Update - October 26th *This notification is for anyone who currently uses Office 365 products. Others may delete or ignore it if they wish.* Students are now synchronized over to microsoft.com and can log in using a unique email address as their username for the site and their NNU network password.  This change does not affect our use of Google at this time. We are continuing to use Gmail, Google Drive and other Google apps until we change over to Microsoft on February 5, 2024. Here is an example using George Washington, assuming he is a student at NNU, his current email address will be unchanged for Google, but his Microsoft login will look like this. - **Username:** **gwashington@my.nnu.edu** - **Password:** **Same as your NNU network password**       (the password you use on Canvas and the portal) You can start logging in on microsoft.com and saving your work on OneDrive. You won't be able to send or receive email from Microsoft Outlook until February, however. We will keep using Gmail until February 5, 2024.
Campuswide Update - November 16th Many of you have been asking great questions about the next steps for the Google to Microsoft transition. We hear your concerns!  Please be assured that the Information Technology team has been working on this project non-stop, making sure the details are in place before we open up Microsoft apps. Here are some answers to some of the questions you have asked.  **Email - **Employees, faculty, and adjuncts will retain their current @nnu.edu email address. The February 5, 2024, migration will transfer all email accounts from Gmail to Microsoft Office 365.  After that date, you will no longer be able to receive emails using Gmail. You can still log into Gmail after the transition to confirm the transfer was successful. Office365's Outlook Web Access (OWA) is similar to Gmail in that you log into it using a browser to access your email, calendar, contacts, etc. Check your current email filters to make this migration faster and more efficient. It's much better not to use filters if possible, at this time. Also, delete old emails no longer needed. **Google Drive to OneDrive - **IT will transfer your Google Drive files to OneDrive during the migration to a folder in OneDrive marked "Google Drive Migration". You do not need to move files now. After the migration, you can still log in on Google to confirm your files are in OneDrive. Your best practice will be to work in OneDrive **only** after February 5. Remove unwanted files and folders in Google Drive to make this migration smoother and quicker. Except for Gmail, Google apps will be available until June 30, 2024. **Shared Google Drives - **We are currently testing this migration, and it is not quite ready. Hold up working on Shared Drives in OneDrive Shared Files until we have it ready. **Teams - **MS Teams meetings on the web are operational, but email links to participants must be sent from Google Mail. Your Google calendar has a Teams meeting option now. If you continue to use Google Meets after the migration date, be aware of the cut-off date of June 30, 2024. Teams sites are not available yet. We are building those out still. **Learning Labs Coming After Thanksgiving - **To help users become comfortable with the look and feel of the Microsoft platform, a series of Learning Labs are being scheduled after Thanksgiving through January. Lab facilitators will help you log in, present instructional videos, and help you navigate around the Microsoft applications that are ready. As more features are added to our Microsoft workspace, additional learning labs will be provided. These labs will enable you to get away from your phone and normal work environment to concentrate on becoming comfortable with Microsoft 365. An email will go out soon with the learning lab schedule and sign-ups.
Alumni News - November 20th NNU has made the decision to move our Email platform from Google to Microsoft. Below, you will find some details that relate to our alumni email users. - The go-live date is Feb 5, 2024 — no email will be delivered to your current NNU Gmail address after that date. - Gmail and Google Drive storage (if you use that) will be accessible until June 2024 - As an NNU alum, you will continue to have the option of using an NNU email address. The new address format will be: yourname@my.nnu.edu - Our Microsoft license does not allow for free storage as Google did, so there will be no cloud storage included with this transition. If you currently use the NNU Google Drive cloud storage, you have until June 2024 to move your data to a new/different storage system of your choosing. We suggest using a personal Google account for storage, as this will make the transition of your files easier. Google offers 15GB of free space. To create a new Google account: While in one of your current Google accounts, click on your picture in the upper right-hand corner, then choose "create new account" and follow the prompts. There will be more communication during the first part of December when your new email accounts in Microsoft have been created. This communication will provide instructions on how to best communicate with IT for assistance in getting access to the account.
Campuswide Update - November 21st - The Microsoft 365 Platform is Available We are providing an opportunity for you to log in on the Microsoft 365 platform today to click around and take a look during the next several days. There are a few things you should know: 1. You will have access to log in and explore the web apps, such as Outlook, Word, and Teams, but you will not have full functionality on all of the features. We do not recommend downloading desktop apps at this time. You should simply explore the web apps as you would Google Docs, Google Meet, Google Sheets, Gmail, etc. 2. You will not be able to email from Outlook yet since our mail is still pointed at Google. That functionality will not go live until after February 5, 2024. 3. There won't be any direct technical support from IT Services during this trial period for you. We will not be able to give you extra features or permissions until the transition is completed in February. If you have questions about the timing or the details of the Google to Microsoft migration, ***please check the FAQ page first before emailing ******[help@nnu.edu](mailto:help@nnu.edu)***. It is located **Here: **[Google to Microsoft Migration](/wiki/pages/resumedraft.action?draftId=2514027) We are receiving multiple emails about the topics that we have covered on the FAQ page or the points above. ***To log into MS 365, go to ******[https://login.microsoftonline.com](https://login.microsoftonline.com/)******. Use your NNU email address as the username. User your current network password for the MS 365 login. *** Learning labs are coming next week. Watch for the sign-ups!
Employee Update - December 1st In response to requests for training and opportunities for familiarization with Microsoft, several lab times have been provided for employees to have a quick tour of Outlook. So far, we have served 40 participants. During these labs, participants spent time finding needed features for their mailboxes as well as helping each other. It's been a great collaborative effort. Future labs for other Microsoft web apps will be after Christmas and will be offered virtually along with in-person lab times. Students and Employee Microsoft accounts are ready for you to log in and check out the workspace. Please note that until February 5, 2024, we are in a testing environment. These web apps may not function as they will when we fully transition. Some apps, such as Teams and SharePoint, are being configured, but we hope to have those available for training by the end of December or early January. Thanks for continuing to be patient with the configuration process.
Message Board - December 6th - Shared and Delegated Email Accounts - Your Help Needed Many of you have asked when we will be moving delegated, generic, and shared mailboxes to Microsoft. The answer is that we are building those accounts now and you can help. IT Administrators will prepare generic and delegated email accounts in the Microsoft “Shared Mailboxes” site with the access permissions requested, however, there seem to be many of these email accounts that have been abandoned over the years. IT needs your help to make sure only the delegated and/or generic accounts that are still needed are migrated.  Definitions: - Delegated accounts are mailboxes where several people have access to view and use the contents. These email accounts can be departmental or committee email accounts with several delegates to them. - Generic accounts are mailboxes where one person might be checking the mailbox, but the personnel for that account changes each year. There is a point person who makes sure access is granted to the correct user as personnel come and go each year. This could be an SGA account for example. IT will need the name of the point person for your generic accounts. If you are the point person for a delegated or generic email account, please be on the lookout for a form link being sent to all delegated and generic email inboxes. Complete the form by December 15th. There is a spot for you to indicate if the email account is no longer needed and if it is ready for us to delete it.  This work must be accomplished*** by Friday, December 15th,*** so we can create these email accounts on Microsoft and prepare for the transition. Unclaimed/unconfirmed email accounts will not be moved to Microsoft on the migration day, February 5, 2024. To learn more about Shared Mailboxes and how to open them (after permissions are granted), please visit [Open and use a shared mailbox in Outlook on the web](https://support.microsoft.com/en-us/office/open-and-use-a-shared-mailbox-in-outlook-on-the-web-98b5a90d-4e38-415d-a030-f09a4cd28207)
Message Board - December 12th - Google Shared Drives We are moving into another phase of the Microsoft transition. Here is the latest. In preparation for this part of the migration, IT Services has found a list of approximately 1,300 Google Shared Drives. Many of these Shared Drives are obsolete, and many are non-departmental and belong to individual users.  When Google Shared Drives are moved to Microsoft, they will become a Microsoft SharePoint site and will have a designated manager. This person will claim and oversee each department or committee SharePoint Site.  Departments, Offices, and Committees will have a designated Parent SharePoint Site with subfolders and files for each department under the Parent SharePoint. Drives migrated to a SharePoint Site will retain the permissions of their current Google Shared Drives. The following steps are urgently needed before IT can move ahead with migrating data to SharePoint Sites and individual OneDrives.** ** - **Claim your Google Shared Drives **- Please complete this form to identify your Shared Drives and the SharePoint Site or individual OneDrive to migrate to. - - [Google Shared Drive Claim Form](https://docs.google.com/forms/d/e/1FAIpQLScbdOk-Wx_n-3ngMNc37G1kKE8-Eu26lyOU-_VEntogX8fHZw/viewform) - **Identify folders for deletion** - Shared Drives that are no longer needed can be deleted by IT Services if you submit a ticket on [help.nnu.edu](http://help.nnu.edu/). Please clearly specify the folder name in your tickets. Alternatively, renaming a Shared Drive to "Delete" will identify it for IT action. Google Shared Drives not claimed by January 15th will not be migrated.
Message Board - December 18th - Google to Microsoft Transition Update This weekly overview of the Google to Microsoft Project is to keep you informed on the progress made toward the migration that is set for the week of February 4, 2024. Here are the latest: - Anyone part of a workgroup or student group that has a generic email account: If your committee or workgroup still has not claimed your group email account (i.e. sga@nnu.edu or art@nnu.edu) **do so TODAY**! Here is the link to the [generic email account claim form](https://forms.gle/2jMDRxraNwatT2uu7). ***(Before you submit a form, check with your team to see if anyone else did a generic account claim form.)*** - Google Shared Drive folders - When these are moved, they will have a folder hierarchy on SharePoint according to the college, committee, or sector to which these files belong. For example, a SharePoint site for the College of Business will house the files for MBA, STEP, TUG, and other associated subfolders. If you have not told us you want to keep your Shared Drive, use the Google Shared Drive [claim form](https://forms.gle/8WBeruCYPZVvB3sv6)[.](https://forms.gle/8WBeruCYPZVvB3sv6) This must be done by Friday, December 22, 2023, to transition your drive on February 5, 2024. NOTE**: **This migration is only for Google data and does not involve the N: or S: network drives that reside on NNU physical servers.  Important Things to Remember: - [Google Takeout](https://support.google.com/accounts/answer/3024190?hl=en): - Students can use Google Takeout to transfer emails, data files, and app files (such as Google Photos) to a personal Gmail account. Microsoft has a very limited photo and video space. Whatever is in your Google email and drive will transfer to Microsoft in February during the migration. [Transferring your content](https://support.google.com/accounts/answer/6386856?fl=1&sjid=14923177919286764232-NC#zippy=%2Csee-your-copied-files%2Cwhat-changes-on-copied-files%2Cmy-drive-files-that-arent-copied) is also an option. - Alumni will have an email-only Outlook account after February 5, 2024. If Google Drive files, chat history, Keep Notes, personal photos, and other stored items are needed by current alumni, Google Takeout can transfer these to a personal account before January 1, 2024. - Employees and adjuncts can only use Google Takeout for personal photos and a few other Google apps. Google Drive and email are protected by Google Workspace due to FERPA and HIPAA Security Rules.
Message Board - January 8th - Google to Microsoft Update - NNU Faculty and Staff As the February 5th Go-Live date for the Microsoft Transition gets closer, we want to thank you for being responsive to our requests for help in sorting the data to be moved. This process is a little like reorganizing a whole library system and putting books in place according to departments and offices rather than randomly placing them on shelves.  Here is where the transition process stands today: - The creation of Microsoft accounts for employees is done now, but account contents have not been fully synchronized from Google to Microsoft. Google Drive, email, and calendars will all be synchronized by February 5th. - When we repoint our mail services from Google to Microsoft, the change will be instantaneous on our part, however, there will be some servers around the globe that may take more time to see this change. After February 5th, you should check Gmail for a few more days to make sure some emails didn't go to that mailbox instead of Outlook. - You will have access to your Google accounts for several weeks to make sure emails or files copied over properly; however, you will not be able to email from Gmail as of February 5th. - On Monday, February 5th, use any browser to go to [https://login.microsoftonline.com](https://login.microsoftonline.com/). Your NNU email address and your network password will be used to access Outlook email and other Microsoft apps.
Message Board - January 8th - Google to Microsoft for Students Students, We'd like to update you on the progress of the Google to Microsoft transition that will happen on February 5, 2024. - You will continue to use Gmail through February 4th. You do not need to do anything to move your Google account content. This will be done for you. However, if you store any personal photos on your NNU Google account, you will need to back those up elsewhere. Microsoft does not have comparable photo and video storage. [Here is a how-to article on Google photo backups.](https://support.google.com/photos/answer/6193313?hl=en&co=GENIE.Platform%3DiOS&oco=0#zippy=%2Cwhat-you-need-to-back-up-photos-videos) - We recommend not doing a lot of email on Sunday, February 4th, since global email servers will be trying to catch up to the change from Google to Outlook. You will be able to check Gmail even after the switch, just in case an email is sent to Gmail instead of Outlook during the switch. - On February 5th, all of NNU begins using Microsoft Outlook for email service. You will log in to [https://login.microsoftonline.com](https://login.microsoftonline.com/) with your new Microsoft email address, which is similar to your Google login, but instead of your username**@nnu.edu**, it is your username**@my.nnu.edu.**  From there, click the app button and select Outlook. You won't be able to email from Google after February 5th. - Your Microsoft password is the same as the password you use for Canvas, Wi-Fi, and the NNU portal. - You will see 2-step authentication requirements on Outlook, similar to what you use on Google when you first log in. **Other Notes:**** **NNU email is still the main way that information regarding registration, fees, educational updates, class communication, and club information is sent to students. Check your email often!  **New Students:**** **If you are a newly transferred student at NNU this semester, welcome! Below are some links to the New Student Tech Orientation. We highly recommend that you complete it ASAP.  **Online Technology Orientation** First-time or returning student? Follow through our Online Technology Orientation to learn how to access your NNU account and email! [Undergraduate Tech Orientation](https://nnu.instructure.com/courses/26034) [Graduate Tech Orientation](https://nnu.instructure.com/courses/26284)
Alumni News - January 12th **All new alumni accounts have been created in the Microsoft environment.** You can now call the NNU IT Help Desk [during normal business hours](https://help.nnu.edu/) at 208.467.8111 to receive help in setting up the new password.  Please remember that all of your current emails residing in Google will be moved to Microsoft before February 5. When you log into your new Microsoft account your current emails will not be in there. We are doing this so you get logged in and familiar with the new email system by February 5. We have a few thousand alumni accounts that need to be set up, so if you experience issues contacting the Help Desk, please be patient and remember email will stop being sent/received via Google on February 5. **So, you have 3 weeks to get logged in.** Once you call the Help Desk **please have this link opened** as it's the instructions for setting up Multi-Factor Authentication: [Microsoft Multifactor Authentication (MFA)](https://nnuitservices.atlassian.net/wiki/spaces/TMR/pages/2517309)
Message Board - January 25th - Google Drive Bulk Operations The bulk migration of Google individual and shared drive folders will occur Wednesday, January 31st, through Monday, February 5th. Work must continue, but please avoid making drastic changes in your Google Drive folders during this migration. Mass deletions, additions, and moves of your files while they migrate may result in errors or stop your files from migrating correctly. As you work on documents late next week, keep track of the changes made so you can make sure your OneDrive documents reflect those changes. The network operations team will be busy finding and correcting errors several days after migration, so please be patient. It may take a few days after the 5th to see the final results. Thank you for the support and patience the Information Technology teams have received from many of you during the past year as we began Microsoft transition work. We appreciate you!
Message Board - February 27th - NNU Email Accounts and Services Moved to Microsoft As of February 5th, 2024, NNU no longer uses Google for our accounts and services platform. All accounts and services have been migrated to Microsoft, and users can no longer receive emails to their Gmail accounts. All support for Google accounts and services will end on June 30th, 2024.
Message Board - March 12th - Auto-forwarding Rules on NNU Employee Email Accounts Beginning March 15th, 2024, the auto-forwarding feature in Microsoft Outlook for all staff and faculty NNU email accounts will be discontinued due to security risks that have been identified. This change has been reviewed by NNU’s Cybersecurity office and the Technology Advisory Board (TAG) and has been approved.  **Security Risk Information:**  Auto-forwarding poses significant security risks for our organization:  - **Loss of Proprietary Information:** This feature allows individuals to forward all emails, including proprietary and confidential information, to personal or external email addresses. This creates uncertainty about the extent of sensitive data forwarded off-campus and is especially concerning when an employee separates from NNU. - **Security Vulnerabilities of Personal Accounts:** Forwarding work-related information to personal storage increases the risk of compromising sensitive data due to the inherent security vulnerabilities of personal email accounts. - **Increased Risk of Email Account Compromise:** Enabling auto-forwarding increases the likelihood of email account compromises, allowing hackers to divert emails to unauthorized recipients, leading to data breaches. While some may use this feature, the priority is safeguarding NNU's organizational security and sensitive information. If you have questions or concerns, please contact IT Services through the ticketing system, help.nnu.edu.
Message Board - March 14th - Microsoft 365 for Students As of this week, licenses for *Microsoft 365 Apps for Students* (the desktop versions of Outlook, Excel, Word, PowerPoint, OneNote, etc.) have been enabled for all current degree-seeking students. Here are a few things for you to know: - You no longer need to complete a registration form to obtain the *Microsoft 365 Apps for Students* license. - When you log in on [https://login.microsoftonline.com](https://login.microsoftonline.com/), you can opt to use the web apps or install the software on up to five devices you own. The download/install link for the desktop Office apps is in the upper right corner, labeled "Install and More" when logged in. - NNU licensing for *Microsoft 365 Desktop Apps for Students and Office 365 A1 for Students *(online apps for Outlook, Excel, Word, PowerPoint, OneNote, etc.) is licensed only for **degree-seeking NNU students**. The MS 365 licenses will be deactivated when you leave or graduate. - After you leave NNU, you can keep your NNU email address as an alum, but due to Microsoft licensing, you will no longer have access to NNU desktop or web software apps or OneDrive Storage. *​* If you have any questions, please submit a ticket at help.nnu.edu, and we will reply as soon as possible.
Message Board - May 23rd - Microsoft Training Session Follow-Up Thank you to SRC for their coordination of the Microsoft training. We hope you all found the session valuable! As the campus community continues to enhance skills and productivity, we want to remind everyone that IT Services is here to support you. Whether you have questions about Teams, SharePoint, or any other Office products, our team is available to assist to the best of our ability. **Key Takeaways from the Training Session:** - **Teams Collaboration:** Learn how to collaborate seamlessly with your colleagues using Teams. Explore chat, file sharing, and video conferencing features. - **SharePoint Basics:** Discover how to organize and manage documents effectively using SharePoint. Leverage document libraries, version control, and permissions. - **Office Productivity Tips:** Boost your productivity with Office applications. From Word to Excel, PowerPoint, and Outlook, there’s always something new to learn. **How IT Services Can Help:** - **User Training:** If you’d like additional training or have specific questions, reach out to us. We can offer training sessions tailored to your needs. - **Troubleshooting:** Encountering issues? Don’t hesitate to contact us. We’re here to troubleshoot technical challenges you may face. - **Department Training:** If your department needs specialized training, let us know. We can arrange sessions to address your team’s unique requirements. We understand the hurdles this transition has placed in front of campus users and that there is a significant learning curve compared to the Google Workspace. Everyone is working to become comfortable with Microsoft.  Remember, NNU is only a few months into the Microsoft environment. We are all still adapting. With an open mind and a commitment to continuous learning, the complexities of Microsoft will soon be behind us. Let’s make the most of the tools at our disposal!
Message Board - June 4th - NNU Google Account Services Ending Soon **All access to your NNU Google account will end on June 30th.** We have many articles on help.nnu.edu under the heading "Google to Microsoft Migration" to help you complete your transitional work. You can also use the search box on help.nnu.edu to find specific articles. Below are some additional impacts. - Chrome Profiles - If you use your NNU Profile in the Google Chrome Browser, you will no longer be able to sign in to the Chrome Browser with your nnu.edu account. If you wish to continue using Chrome and synching all Bookmarks, you can still sync Chrome to a personal Gmail account. If you prefer not to use a personal Gmail account for work-related Bookmarks and web browsing, we recommend transferring to the Microsoft Edge browser. Edge allows you to sign in with your NNU account and will also sign you into all Office 365 web applications. For help with switching to Edge, review these Microsoft support articles. [Change your default browser in Windows](https://support.microsoft.com/en-us/windows/change-your-default-browser-in-windows-020c58c6-7d77-797a-b74e-8f07946c5db6#:~:text=Select%20the%20Start%20button%2C%20and,search%20results%2C%20select%20Default%20apps.&text=Under%20Web%20browser%2C%20select%20the,Microsoft%20Edge%20or%20another%20browser.), [What's imported to Microsoft Edge](https://support.microsoft.com/en-us/microsoft-edge/what-s-imported-to-microsoft-edge-ab7d9fa1-4586-23ce-8116-e46f44987ac2#:~:text=In%20Microsoft%20Edge%2C%20go%20to,data%20you%20want%20to%20import.). It is quick and easy! - Sign-in with Google - If you sign in to 3rd party applications or websites such as Spotify and Twitter using the "Sign-in with Google" feature, you will no longer be able to do so with your nnu.edu account. For help with Google 3rd party applications, visit our IT services help page. [Changing Google Sign-in to Email and Password Log-in](https://help.nnu.edu/space/TMR/19169391/Changing+Google+Sign-in+to+Email+and+Password+Log-in). To find out what websites and accounts are linked to your Gmail, visit [Google Account Linking with third-party apps & services](https://support.google.com/accounts/answer/13864929?hl=en) - YouTube channels - If you have used your NNU Google account to create a university-related YouTube account, such as Welcome Videos for New Students, you need to take action before your NNU Google account is deleted. ***Our recommended solution is for faculty to download existing YouTube videos and upload them to Canvas Studio.*** - On your YouTube channel, click on "Your videos" - Hover your mouse over the desired video and Click on Options - Click on Download Visit our help site and check out the numerous articles for Microsoft 365. Follow this link, [Microsoft 365 - IT Services](https://help.nnu.edu/space/TMR/30474244/Microsoft+365), or go to help.nnu.edu and search "365".
Message Board - December 2nd - External Sharing Links for Google Files and Folders Ending IT audits have identified the owners of shared files and folders being accessed in deprecated Google Shared Drives. On February 5th, all NNU users were migrated to Microsoft, and on June 30th, all Google accounts and services were ended. Effective December 20th, all external sharing links to Google files and folders will cease to work as part of the ongoing deprecation of NNU's Google Workspace. This change is being implemented to enhance data security and ensure compliance with privacy policies and industry standards. **What this means for you:** - Any existing external sharing links will be disabled. - External collaborators will no longer have access to files and folders shared via these links. We strongly encourage you to identify and coordinate early with your external stakeholders to avoid any disruption. As stated in prior announcements, the IT Department is not responsible for migrating any files modified or created in Google after February 5th, 2024. Stakeholders need to download any files from the shared folders before access ends to avoid permanent loss of access.  Campus employees must utilize the resources provided through Outlook, OneDrive, Teams, and SharePoint for all file management and collaboration needs. Institutional data should be managed and maintained in NNU-licensed and approved cloud and on-premises locations such as Department SharePoint Sites or the S: Drive.
## Frequently Asked Questions
Why are we migrating from Google to Microsoft? **Answer: **To be able to utilize the full potential of Anthology Student Information System, which is a Microsoft-based system, by switching e-mail, calendar, storage, and online apps to Microsoft.
When are we migrating? **Answer: **All Gmail accounts are projected to be fully migrated to Microsoft by February 5th, 2024.
Whose accounts are being migrated? **Answer: **All accounts currently residing in the Google Workspace (@nnu.edu)
On February 5th, where and how do we log in? **Answer: **Beginning February 5th, all users will log in to their NNU or personal devices as usual. Then, using your preferred browser, go to [https://login.microsoft.com](https://login.microsoft.com). Enter your NNU username, e.g. gwashington@nnu.edu, followed by your NNU password. **NOTE:** The ability to log into Microsoft currently exists. However, many features and functionality of the accounts will not work. i.e. sending and receiving email and creating Teams or SharePoint sites.
When will new students only be given the @my.nnu.edu email? **Answer: **New students entering the Fall 2024 semester (and later) will only receive a my.nnu.edu email address.
When will Gmail and Google Drives go away? **Answer: **The ability to send and receive Gmail will cease on February 5th.** **The Google Workspace and associated drives and applications will be supported until June 30th, 2024. Any changes made in Google Drive after February 5th will not be replicated in OneDrive or SharePoint. Users will be responsible for updating files in Microsoft between February 5th and June 30th, 2024.
What will happen to our Google Drive storage and documents? **Answer: **Beginning February 5th, IT Administrators will start actively transferring all Google files to each user’s new Microsoft OneDrive. All Sheets, Docs, and Slides will be converted to Excel, Word, and PowerPoint. Due to the differences between Google and Microsoft, some converted files may not retain all formulas and formatting. Google Forms do not transfer. Users are encouraged to begin recreating forms in Microsoft as soon as possible ([https://support.microsoft.com/en-us/forms](https://support.microsoft.com/en-us/forms)). File transfer will only occur once and will not overwrite any existing OneDrive files. All files with a universal extension such as jpeg, mp3, and pdf will transfer. The primary exceptions are proprietary Google extensions that cannot be converted to a MS equivalent. All folders and files will be transferred into a new "Google Migration" folder. Any subsequent changes to Google files or folders will not be replicated in OneDrive. Google Drive will be available for cross-reference of documents and supported until June 30th, 2024. **Note: **Microsoft licensing does not allow for OneDrive storage for Alumni accounts. Alumni storage and documents will not be migrated. Alumni are advised to move documents to a personal Google or Microsoft account.
Can we use SharePoint and Teams instead of Google Drive and Meets before February 5th? **Answer: **IT Administrators are working to establish baseline permissions and best practices for creating SharePoint and Teams in the Microsoft Workspace. Early provisioning of Microsoft accounts without proper permissions will lead to an uncontrolled and unstructured Workspace. First, policy, best practices, and proper permissions are needed to ensure a successful transition. While maximum usage of Microsoft applications is encouraged beginning February 5th, Google Drive and Meets will be supported until June 30th, 2024. Users will be responsible for updating modified Google Drive files in Microsoft between February 5th and June 30th, 2024.
Will access to delegated departmental Gmail accounts be retained in Microsoft? **Answer: **IT Administrators must manually create all Microsoft “Shared Mailboxes” and replicate necessary access permissions for departmental and delegated email accounts (e.g. marketing@nnu.edu and sgasecretary@nnu.edu). The IT office has emailed all departmental and delegated accounts to validate account necessity and verify delegated access. Mailboxes not claimed by December 15, 2023, will not transition to the Microsoft platform and will no longer send/receive email after February 5, 2024. **NOTE: **Departmental and generic Shared Mailboxes are email only and do not have a SharePoint site or OneDrive associated with them. Users with direct access to a generic account and who use the associated Google Drive must identify a designated SharePoint Site to store documents currently in a generic account Google Drive. To learn more about Shared Mailboxes please visit [https://support.microsoft.com/en-us/office/open-and-use-a-shared-mailbox-in-outlook-on-the-web-98b5a90d-4e38-415d-a030-f09a4cd28207](https://support.microsoft.com/en-us/office/open-and-use-a-shared-mailbox-in-outlook-on-the-web-98b5a90d-4e38-415d-a030-f09a4cd28207)
How are Google Shared Drives being migrated to Microsoft? **Answer: **IT Administrators are working to establish baseline permissions and best practices for creating and managing SharePoint Sites in the Microsoft Workspace. Each Office, Department, and Commission will be designated a SharePoint Site to house the over 1300 existing Google Shared Drives. Random SharePoint sites outside of NNU official Offices, Departments, and Commissions will not be permitted. All Shared Drives for each program, process, procedure, curriculum, etc, within a Department and sub-departments will be moved to the centralized Departmental SharePoint Site (e.g. Information Technology SharePoint Site will contain all Shared Drives data from IT Services, Net Ops, Security Manager, etc) with applicable inter-department folder permissions. Migration will retain existing folder and file permissions. IT is working to identify Department ownership of Google Shared Drives in order to successfully migrate all data to the correct SharePoint Site. Communications have been sent campuswide for users to claim Google Shared Drives and facilitate our efforts. **NOTE: **Non-departmental Google Shared Drives shared only among a few individuals must be identified for migration to a single user's OneDrive and re-shared with other users.
What if I use "Sign in with Google"? **Answer: **Users will have to determine which third-party apps & services they access using their Google account and change their login credentials with each app and service. For most apps and services, users must Sign in with Google and go to the app account to change/establish a username and password. For more information and instructions on third-party apps & services visit [Google Account Linking with third-party apps & services](https://support.google.com/accounts/answer/13864929?hl=en&ref_topic=14135058&sjid=17979527847407737819-NC)
What happens to my Google Photos? **Answer: **Google Photos will not be migrated. Users must move or share their photos to another storage location or account. This can be done using [Google Takeout](https://support.google.com/accounts/answer/3024190?hl=en) or through [Partner Sharing](https://support.google.com/photos/answer/7378858). Click the provided links for detailed instructions.
What happens to my YouTube Videos? **Answer: **If you have used your NNU Google account to create a university-related YouTube account, such as Welcome Videos for New Students, you need to take action before your NNU Google account is deleted. ***Our recommended solution is for faculty to download existing YouTube videos and upload them to Canvas Studio.*** - On your YouTube channel, click on "Your videos" - Hover your mouse over the desired video and Click on Options - Click on Download