---
title: "Recording a Phone Call"
canonical: "https://help.nnu.edu/space/TMR/2496146/Recording%20a%20Phone%20Call"
format: markdown
---
The voicemail system on a Mitel 5340 IP phone can be used to record your telephone conversations. 

**Note:**  You may be required by law to inform the other party that you are recording the conversation.  For specific instructions, consult your system administrator.

# <span style="color: #000000">[To start recording while on a 2-party call:](#)</span>

- <span style="color: #000000">[Press the ](#)</span>**<span style="color: #000000">[Record Call](#)</span>**<span style="color: #000000">[ key.  ](#)</span>

**<span style="color: #000000">[Note: ](#)</span>**<span style="color: #000000">[ Your system may be programmed to automatically begin recording external calls when you or the other party answers.](#)</span>

# <span style="color: #000000">[To control recording, do one or all of the following:](#)</span>

- <span style="color: #000000">[To pause recording, press the ](#)</span>**<span style="color: #000000">[Pause](#)</span>**<span style="color: #000000">[ softkey.](#)</span>
- <span style="color: #000000">[To resume recording after pausing, press the ](#)</span>**<span style="color: #000000">[Resume](#)</span>**<span style="color: #000000">[ softkey.](#)</span>
- <span style="color: #000000">[To stop a recording without saving it, press the ](#)</span>**<span style="color: #000000">[Erase ](#)</span>**<span style="color: #000000">[softkey](#)</span><span style="color: #000000">[ or ](#)</span>**<span style="color: #000000">[(CANCEL)](#)</span>**<span style="color: #000000">[.](#)</span>
- <span style="color: #000000">[To stop and save a recording, press the ](#)</span>**<span style="color: #000000">[Save ](#)</span>**<span style="color: #000000">[softkey](#)</span><span style="color: #000000">[.](#)</span>

<span style="color: #000000">[Putting the call on hold saves the recording; taking the call off hold starts a new recording.](#)</span>

<span style="color: #000000">[Depending on system programming, hanging up, or pressing ](#)</span>> Macro (inline-external-image)

<span style="color: #000000"> (</span>**<span style="color: #000000">TRANS/CONF</span>**<span style="color: #000000">) or a </span>**<span style="color: #000000">DSS</span>**<span style="color: #000000"> key, may also save the recording.</span>

# <span style="color: #000000">[To listen to a recording:](#)</span>

1. <span style="color: #000000">[Lift the handset.](#)</span>
2. <span style="color: #000000">[Access your voice mailbox.](#)</span>
3. <span style="color: #000000">[Follow the prompts to retrieve the recording.](#)</span>

[ ](#)