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Description

The new network uses an onboarding process. This will require a few steps. You can follow the instructions below and/or watch the video guides linked at the bottom of the page.

Solution

  • If you have previously connected to the NNU Guest WiFi Network you must forget the network before reconnecting to the NNU Guest Network.
  • Connect your device to the NNU Guest WiFi Network.
  • You may be automatically directed to the guest connection site. If not, open a browser. Once in the browser if the page shown to the right/below does not appear type "nnu.edu" in the search bar and press enter, this will redirect you to the WiFi portal.
  • At the bottom of the page click on "NNU WiFi". It should appear as a link where it says "Students & Employees click here to connect to NNU WiFi".
  • Log in using your NNU Credentials (the username and password that you would use for canvas or portal).
  • Follow the instructions on screen to run through the onboarding wizard. 
    • Windows users please jump to the instructions further below.
    • iOS users be aware that you will need to use Safari to download and install 2 items that will be seen as device profiles.
    • MacOS users be aware that you will need to install 2 items, a certificate and a device profile. 
  • Once you have run through the wizard you should be connected/able to connect to the NNU Wifi network.
  • Finally, forget the NNU Guest wifi network from your device


Windows users

  • At this point, if you are using an NNU computer you need to run Make Me Admin. Non-NNU computers do not need this step.
  • Download and start/run the Quickconnect app. This prompt may take a few seconds to pop up on screen, or may be flashing orange on the taskbar. 
    • On Windows, use your username and password to give permission to the app
  • Follow the instructions on screen to run through the onboarding wizard.
  • Once you have run through the wizard you should be automatically connected to the NNU Wifi network.
    • If you were not prompted to connect to the NNU WiFi network by the Quickconnect app, you will need to do so manually.
  • Finally, forget the NNU Guest wifi network from your device


Video Guides