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At this time, we cannot block scam phone numbers, but you can divert calls from specific phone numbers so you don't even see them ring in. They can go straight to your Voice Mail.

Open MiCollab Client on your desktop. (If you have never set up this software, your username is your network username BUT your password is your extension number. If that does not work, let us know through a ticket and we will get that set up for you.) After the program starts and is on your desktop, it should look a bit like this.

Where the status box is showing, click the drop down box and choose "Manage Statuses".


In the next screen, press "More Options" to see the routing options for incoming calls


At this point, you can add a phone number to the list of call routing rules. Press "Add" and put in the number then route it directly to your Voice Mail. Selecting "Immediately" makes the call miss your desk phone completely. It goes straight to your Voice Mail instead. You can delete voicemails easily from your Voice Mail Inbox.

Future editions of MiCollab will offer other features.  As soon as there is a better way to handle nuisance phone calls, we will let the campus know.


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