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At this time, we cannot block scam phone numbers, but you can divert calls from specific phone numbers so you don't even see them ring in. They can go straight to your voicemail.

Open MiCollab Client on your desktop. (If you have never set up this software, your username is your network username BUT your password is your extension number. If that does not work, let us know through a ticket and we will get that set up for you.) After the program starts and is on your desktop, it should look a bit like this.

Where the status box is showing, click the dropdown box and choose "Manage Statuses".


In the next screen, press More Options to see the routing options for incoming calls


At this point, you can add a phone number to the list of call routing rules. Press "Add" and put in the number then route it directly to your voicemail. Selecting "Immediately" makes the call miss your desk phone completely. It goes straight to your voicemail instead. You can delete voicemails easily from your voicemail inbox.

Future editions of MiCollab will offer other features. As soon as there is a better way to handle nuisance phone calls, we will let the campus know.


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