For assistance during all audio/video conferences and streaming, please call: IT Services (ITS) @ 208-467-8111.
Audio/Video Conferencing refers to two-way audio and audio/video communication, where users in diverse locations can speak and interact with each other, just like a phone conversation but also with video. At NNU the use of high-end Polycom, Cisco, and Blue Jeans Carts provide several useful features including:
Near End/Far End - The 'near end' of an audio/video conference or streaming session refers to the NNU end of the session. The 'far end' refers to the participant(s) and equipment not at NNU.
Please submit your request for audio/video conferencing via the help.nnu.edu ticket system as early as possible to ensure the availability of resources and Internet connections for your reserved building and room. A timely request will also help ITS to schedule personnel for the time of your conference.
To ensure time to resolve any issues, it is very important that you schedule a specific date when the 'far client(s)' (the people on the other, remote end of the connection) will be available for testing the audio/video conferencing connection, as follows:
Note: After your remote and local connections have been tested, you can expect your audio/video conference to be set up 15-30 minutes prior to the class/event.
A simple audio/video setup would be a presentation where a single microphone and camera remain in a single fixed position. Typically this means that any speaking is done from only one position, either sitting or standing, such as at a table or podium, and there is no content that needs to be displayed to the remote viewers (such as PowerPoint or other visual aids).
A more complex setup might be where there are multiple speakers who need to interact and/or where the speaker desires audience participation and the remote viewers need to feel they are “part of the action." Another situation would be where the speaker moves around and possibly uses visual aids and audio aids for their presentation. This would necessitate more than one microphone, a sound mixer board, and possibly more than one camera, as well as operators for the cameras and soundboard.
Please note ITS DOES NOT RESERVE ROOMS on NNU’s campus or distance locations for your audio/video conferences. You must reserve your own rooms and make all initial contacts with the appropriate persons at the remote location and provide ITS with contact information via the help.nnu.edu ticket system.
Northwest Nazarene University’s audio/video conferencing may be accessed by using Polycom, Cisco, or Blue Jeans units or other commercial audio/video conferencing equipment.