Versions Compared


  • This line was added.
  • This line was removed.
  • Formatting was changed.


Open MiCollab Client on your desktop. ( If you have never set up this software, your username is your network username BUT your password is unique to this software. If you do not know your password, let us know through a ticket (, and your password will be reset.

After you login, the program should look a bit like this example.

Where the status box is showing, click the drop down box and choose "Manage Statuses".

In the next screen, press "More Options" to see the routing options for incoming calls.

At this point, you can add a phone number to the list of call routing rules. Press "Add" and put in the number then route it directly to your Voice Mail. Selecting "Immediately" makes the call miss your desk phone completely. It goes straight to your Voice Mail instead. You can delete voicemails easily from your Voice Mail Inbox.